Frequently Asked Questions
No matter the venue, whether it’s at home, with one of our partner venues or somewhere new, Frankie and Michelle will guide you through the entire planning process to ensure every detail is covered. At Eat Catering, we provide a full event planning service, designed to help coordinate all the finer details. We’ll use our expertise to tick off all the essential bits and pieces you might have forgotten, from marquees and favours to scouting out bands.
What is the booking process?
Once you have approved the quote with your planner, you will be sent a contract to sign. Once signed, we would take a 25% deposit, with final payment due 2 weeks prior to the event. We offer tastings during the winter months, from October through to the end of March, and you are welcome to join us for a tasting prior to paying a deposit, however we cannot hold the date until the contract is signed and deposit paid.
Do we need to pay a deposit?
Yes, we take a 25% deposit.
What services do you provide?
As well as providing all catering and bar services, we can provide a full event planning service, bringing together all third party suppliers required for the day to run smoothly, and then on the day management itself
What areas do you cover?
London and the South East.
How many people can you cater for?
We can cater for events of all shapes and sizes, from dinner parties for 20, weddings of 200 and corporate events of 2000
What venues do you work with?
We work with a lot of venues, and you can see the list of them on our Partners page
Do you offer tastings?
Yes, we offer tastings, and we provide 1 tasting free of charge to our couples once they have paid a deposit. Any additional guests or tastings are charged
Do you do site visits?
Yes, we like to do site visits in nearly all cases to check there aren’t any unforeseen issues, and to meet you, the venue owners etc and run through the logistical plan for the day.
Can you provide supplier meals?
Yes, we can provide supplier meals at a discounted cost to the client.
Can you take care of various allergy or dietary requests?
Yes, we are able to accommodate nearly all allergy and dietary requests, however these must be submitted to us at least one month prior to the event date, in case there are any menu alterations that need to be made. Our kitchen does contain all of the allergens, including nuts, and we are not able to be guarantee that we are totally free of any allergens, including nuts
Where do you source your food from?
ll our food is sourced from local suppliers, and all ingredients are of the highest quality
What is your food hygiene rating?
We have a 5 Star food hygiene rating
Do you have public liability insurance?
We have £10m public liability insurance, as well as all the necessary RAMS required
